FAQ

 

How much time is required for a consultation?

Plan for at least 1-2 hours for a consultation for window treatments, re-upholstery, and bedding products.  It takes time for us to talk about your project and to sift through fabrics and samples that we pack specifically for you and your project.

Do you charge a consultation fee?

Our services are complimentary for window treatments, bedding, reupholstery, shades, blinds, and shutters. As professional interior designers who specialize in custom home fashions, we pride our selves on our unique shop at home services where we tailor our services to meet your needs. We bring  products and samples picked from our exclusive library to your home for easy selection and work with you to help you avoid costly decorating mistakes. Other interior design and consulting services such as color and paint selections, room design, accessorizing, and more are handled separately from product purchases. You can visit www.TerryKInteriors.com to learn more about our interior design services.

What happens if I don’t find what I am looking for after your first visit to my home?

Sometimes the initial visit can take us in another direction than originally thought and we are happy to come back to show you alternate choices for your home decorating.

What is your turn-around time on custom products?

Most of our shades and blinds take approximately 2-3 weeks to come in to be installed. Shutters take about 5 weeks for standard finishes and 8 weeks for custom. Draperies, valances, bedding products, and re-upholstery will run 3 to 6 weeks depending on fabric availability and how busy our workroom is at the time you place your order with us.

Do you have a store that I can visit?

No, we do not have a store. It has been our experience when we had a location that our client’s were overwhelmed with the selections we have. By coming to you, we bring what works for you and your decorating. We help you to narrow down your choices and zero in on exactly what works best. We ask specific questions about your room and your tastes to learn what we need to bring. We tailor our services just for you!

Why do you provide shop-at-home services exclusively?

We offer this service because it makes the most sense. We need to make fabric and sample selections in the rooms where they will be used. Having the samples in your light and around your colors and interior finishes makes it much easier to coordinate and helps our clients visualize the finished product.

Who does the measuring and do you install?

We do all of our own measuring to ensure that your design fits perfectly. We have a team of professional installers that we use based on their skills and availability.

How will I know that you are the right designer for me?

We have a series of questions that we will ask to make sure that we are a good fit. We highly recommend that you have questions prepared as well that will help you determine your level of confidence in our services. We want our clients to be completely comfortable working with us and our number one priority is earning your trust.

If you have any questions not answered here, please e-mail them to TerryK126@hotmail.com so that we can get back to you and post them here for others to see.